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1. Conditions for Refund and Return
For digital products such as software and activation codes, the conditions are:
- Purchase Regret: The customer can request a refund within 7 days after purchase, as long as the product has not been downloaded or activated.
- Defective Product: If the activation code is invalid or there is an error that prevents the use of the product.
2. Application Deadlines
- Purchase Regret: 7 days after purchase.
- Defective Product: Up to 30 days after purchase, provided it has not been activated or used.
3. Procedure for Refund or Support
To request support or a refund, please email with:
- Product Name
- Order Number
- Registered Email
- Reason for Request (include screenshots if applicable)
Our team will review the case and contact you with refund or resolution instructions.
4. Refund
- TED: Transfer to the account holder, within 10 business days.
For additional questions, please contact us
XLMX Digital SolutionX, LLC.
Registration Number: 365109407
Headquarters: 300 Delaware Ave Suite 915, Wilmington, DE, 19801, United States.
E-mail: contact@getcdkey.com
Phone: +13023916263
Service Hours: Monday – Friday 09:00 – 21:00 UTC -4 EDT.
